Strato release 2.7.0 | Online Booking | SMS Appointment Confirmation  | Sales Session Enhancement

Online Booking is an additional feature that allows you to place the easy-to-use booking form on your website, enabling new clients to instantly book an appointment online.
Online Booking is integrated with Strato, and you can view the appointments booked from the web-site in your Scheduler.  Only appointments types that you designate for online bookings will be available to the clients.

You can now enable immediate SMS reminders to be sent to the clients after booking their appointment. The reminder will be sent within one hour after the booking.
To enable this, go to Tools > Administration > Appointment Types and start editing an appointment. Check the Immediate SMS Reminder option and then click Save.

It is now possible to partially invoice items in the sale session. Partial invoices are useful if you, for instance, have several items that you want to sell to the client while renting the rest. This change applies to the client, insurance, insurance groups, and lend invoices.
The invoiced items’ status will change to New (invoiced).  Any additional invoices for this sale session are only possible for the already invoiced items.

You can read more about the 2.7 release here: Strato What’s New 2.7

Remember the update will be on the 23rd at 09:00 GMT+1 (Denmark) – 08:00 GMT (UK), This update will take up to 6 hours to complete.  During this time there will be no access to the Strato application.

We will be publishing this update on Sunday June 23rd at 09:00 GMT+1 (Denmark) – 08:00 GMT (UK), This update will take up to 6 hours to complete.
During this time there will be no access to the Strato application.

Please stay tuned for more details next week!”

Strato 2.6 is almost here.

We just want to remind you that Strato 2.6 will be released on Sunday. For more information please see the previous blog posts for this release.

Strato will be updated on April 14th at 09:00 GMT+1 (Denmark) – 08:00 GMT (UK). Downtime is expected to be a maximum of 6 hours.

When next logging into Strato after that you will automatically be prompted to update your Strato installation.

Please press Yes to proceed.

This release provides you with the ability to manage additional client details, better manage your scheduler, capture client signatures electronically, and more!

• Strato Patient Alert
• Additional Contacts Details on Client
• Scheduler Office Resource Management
• Enterprise Scheduler Changes
• Electronically Sign Document

Strato Patient Alerts allow you to create custom alerts when opening a patient screen and / or an appointment with the patient. This helps the administrator to keep track of important information related to a specific patient and take the corresponding action such as allergies or if a translator is required.

Additional Contacts Details on Client – You can now add more contact details for the client – it can be the parent of a child, the caregiver for the elderly person etc. You can mark a contact as a preferred one for the client or set the contact as client’s billing address.

Scheduler Office Resource Management – You can now better track such office resources as sound booths, audiometers or office rooms. Simply create a resource type and assign it to the office. Then as you create appointments in this office – simply add a required resource. To further ensure accuracy when booking appointments and using resources, appointment reasons can be linked directly to the resources that are relevant to that reason.

Enterprise Scheduler Changes – You can now assign outcomes to specific appointment types and add specific actions for every outcome.  This way when you create an appointment of a certain type, you will be able to choose from the list of the relevant outcomes.  If the outcome has one or several actions, those will be displayed – a helpful reminder to ensure a consistent client experience across the entire organization.

Electronically sign documents – You can now sign Strato documents electronically – suing the Signature Pad or the Signature feature in Adobe. This saves time and money allowing you to avoid the manual signature paperwork process.

There’s More!
Please review the attached what’s new for a more detailed list. saves time and money allowing you to avoid the manual signature paperwork process.

You can read more about the 2.6 release here: Strato What’s New 2.6

When is it released?

Strato will be updated on April 14th at 09:00 GMT+1 (Denmark) – 08:00 GMT (UK). Downtime is expected to be a maximum of 6 hours.

When next logging into Strato after that you will automatically be prompted to update your Strato installation. Please press Yes to proceed.

Short description of Strato features in the next release 2.6

This blog post briefly describes some of the features in the next release, it’s expected to be ready mid April. We will inform you about the exact date later.

1. Strato Patient Alerts allow you to create custom alerts when opening a patient screen and / or an appointment with the patient. This helps the administrator to keep track of important information related to a specific patient and take the corresponding action such as allergies or if a translator is required.
2. Electronically sign documents – You can now sign Strato documents electronically – suing the Signature Pad or the Signature feature in Adobe. This saves time and money allowing you to avoid the manual signature paperwork process.
3. With better payment balance handling, the invoices with overpayments will have the status Over Paid. Moreover, overpaid amount can now be easily transferred over to a deposit for the client.
4. Scheduler Office Resource Management – You can now better track such office resources as sound booths, audiometers or office rooms. Simply create a resource type and assign it to the office. Then as you create appointments in this office – simply add a required resource. To further ensure accuracy when booking appointments and using resources, appointment reasons can be linked directly to the resources that are relevant to that reason.
5. Additional Contacts Details on Client – You can now add more contact details for the client – it can be the parent of a child, the caregiver for the elderly person etc. You can mark a contact as a preferred one for the client or set the contact as client’s billing address.
6. Enterprise Scheduler Changes – You can now assign outcomes to specific appointment types and add specific actions for every outcome.  This way when you create an appointment of a certain type, you will be able to choose from the list of the relevant outcomes.  If the outcome has one or several actions, those will be displayed – a helpful reminder to ensure a consistent client experience across the entire organization.
7. Tracking articles – Select an option Track in History for an article of your choice. Now a complete item history can be tracked on the Last delivered HI panel on client’s screen.
8. You can specify more article details by adding an Article Manufacturer, Style, Model, Make and Category. Now you have more options to filter the article in the Article EXPLROE view.
9. The SMS template now includes the Office Address – making client notifications even more informative.

This release provides you with possibility to organize your audiological shops into Business units by grouping offices and users – due to financial, security, and reporting reasons.

Business units provide you with an easy way to introduce data isolation between users. Together with enhancement of the handling user’s role and permission you can customize what a user should be able to access to on Business Unit level and Office level.

The improvements help you get a clear overview of where your business shows excellence and where your business could optimize for greater profit.

The Strato version 2.4 is upgraded with several new features:

• Business Units handing
• Role and Permission handling
• Feature improvements

You can read more about the 2.4 release here: Strato What’s New

When is it released?

Strato will be updated on August 15th at 20:00 GMT+1 (Denmark) – 19:00 GMT (UK). Downtime is expected to be a maximum of 6 hours.

When logging into Strato on August 16th you will automatically be prompted to update your Strato installation. Please press Yes to proceed.

On 23.05.2018, after successful release of Strato v2.3.2 some of Strato customers have had faced some performance issues.

We now have fixed the issue and proactively monitoring this. In case users are still facing slow performance please contact Strato support.